Templates for the workflows that drive volume
Pre-built operational stacks for the queues most teams optimize first — support & triage, lead capture, commerce conversations, and bookings.
Best for support orgs automating triage and approval
Ticket triage, KB-grounded auto-resolve, escalation with full context, and approval gates by intent, amount, or risk.
Best for retail and services running customer journeys on WhatsApp
Discovery, cart, post-sale, booking, broadcast — the conversations that drive revenue, not just answer questions.
Where most teams start first
The templates that map to the queues we see automated most often — pick one, customize, ship in days.
Handle common queries, escalate complex issues to agents with full thread context, and run a post-resolution survey on close.
Capture leads, qualify against your rules, and route the qualified ones to the right rep — with full conversation context attached.
Product discovery, cart awareness, payment hand-off, and post-sale tracking — all in the same thread the buyer reached out on.
Calendar-aware booking with staff preferences, reminder cadences, and easy in-thread rescheduling.
Pick a template, ship in days.
Templates are starting points — they assume your KB, your channels, and your policy gates plug in.