Solutions
Support workflows to configure around your team.
Illustrative use cases built from current knowledge, conversation, ticket and handoff capabilities. External actions need the connections and permissions your team configures.
Customer support
Answers and follow-up in one workspace.
Use WhatsApp and API chat to answer from knowledge, record requests and hand conversations to your support team.
Explore the workflowSales inquiries
Answer questions before a person follows up.
Share product information from your knowledge and record prospective customers’ requests for your team.
Explore the workflowAppointment requests
Collect the request. Keep confirmation with your team.
Answer service questions and gather appointment preferences through WhatsApp or API chat for human follow-up.
Explore the workflowE-commerce support
Help customers before and after a purchase.
Answer product and policy questions, use configured context and pass order-support requests to your team.
Explore the workflowAdditional channels and native business-system connectors are planned on the roadmap, with no release dates promised.