AI agents
Configure instructions, model settings, memory, tool access, knowledge and human handoff.
Learn more →Features
The parts of a working support process.
Current capabilities for WhatsApp and your app: knowledge, tools, conversations, tickets and human follow-up.
Explore the current product
WhatsApp messaging
Connect a WhatsApp provider and route messages into your project’s conversations.
Learn more →Data connections
Use configured customer-data HTTPS endpoints and approved MCP tools.
Learn more →Event triggers
Start configured workflows from WhatsApp, webhook inputs or schedules.
Learn more →Keep follow-up visible
Inbox and tickets
Review conversations, manage new handoffs and track requests with configurable tickets, assignment and SLA views.
Project controls
Use workspace groups, project staffing, customer groups and permissions to control access to the resources and tools your process needs.
Compare current capabilities with your requirements. Planned channels and integrations are listed separately on the roadmap.