Resolve tickets automatically with AI
AI agents that handle support tickets, answer from your knowledge base, and hand off to humans when needed.
Sound familiar?
Support tools weren't built for the AI era
Per-agent pricing that punishes growth
Most platforms charge per seat. Add 5 agents and your bill jumps $500/month. Subport charges per conversation, not per person.
AI that suggests but never resolves
Copilot tools give your agents suggestions. Subport's AI agents actually resolve tickets — from first contact to closure.
Weeks to set up, months to see value
No consultants, no migration projects. Connect your channels, upload your docs, and AI starts resolving tickets in hours.
Key Features
Everything you need to build, deploy, and scale your automation workflows.
Smart Message Processing
Leverage AI to understand and process messages intelligently. Handle multiple languages and formats.
Real-time Automation
Execute actions instantly based on triggers. Keep your workflows running smoothly 24/7.
Enterprise Security
Bank-grade security with end-to-end encryption. Your data is always safe and compliant.
Multi-Platform Integration
Connect with WhatsApp, Slack, and other platforms. Centralize all your communications in one place.
Built for you
Who is Subport for?
If you're a 10–100 person SaaS company spending too much time on support, Subport was built for you.
Support teams scaling beyond manual work
You're drowning in tickets and hiring faster isn't an option. Subport's AI handles the repetitive 80% so your team focuses on what matters.
Product-led SaaS companies
Your users expect instant answers. Subport resolves questions from your docs before they ever become a ticket.
Multi-channel support teams
WhatsApp, Slack, email, chat — your customers are everywhere. Subport brings every conversation into one AI-powered inbox.
How It Works
See how Subport handles support requests from first contact to resolution
Customer Reaches Out
Customers contact you via WhatsApp, email, chat, or Slack — all in one inbox
No matter which channel your customers prefer, every message lands in a unified inbox. Your team sees the full conversation history across channels, so nothing falls through the cracks.
AI Triages Instantly
AI categorizes, prioritizes, and routes each request to the right team or agent
Our AI reads every incoming message, categorizes it by type and urgency, and routes it to the right team. Priority tickets get escalated automatically. Spam and duplicates are filtered out before they waste your team's time.
Knowledge Base Resolves
AI agents answer common questions instantly using your knowledge base
Train AI agents on your docs, FAQs, and past tickets. They resolve routine questions in seconds — password resets, order tracking, feature how-tos — freeing your team for complex issues that need a human touch.
Humans Handle the Rest
Complex issues seamlessly hand off to human agents with full context
When AI can't resolve an issue, it hands off to a human agent with the complete conversation history, customer profile, and suggested actions. No customer ever has to repeat themselves.
Connect With Your Favorite Tools
Seamlessly integrate with popular CRMs, ERPs, AI platforms, and more to supercharge your WhatsApp automation
Salesforce
HubSpot
Odoo
Shopify
Slack
Jira
Click on an integration to see more details
Don't see your tools? We're constantly adding new integrations.Contact us for custom integration options.
Success Stories
Automated customer support for e-commerce
Processed 10,000+ messages monthly with 85% automation rate, reducing response time by 70%
Hi, I need help with my order #12345
I'll help you track that order right away! Let me fetch the details...
When will my package arrive?
Your order is currently in transit and scheduled for delivery tomorrow between 2-4 PM.
Can I change my delivery address?
I can help you update the delivery address if the order hasn't shipped yet. Let me check that for you.
Automated customer support for e-commerce
Processed 10,000+ messages monthly with 85% automation rate, reducing response time by 70%
Streamlined order tracking system
Increased customer satisfaction by 35% with automated order updates and status tracking
Multilingual chat support for global audience
Handles conversations in 12 languages, expanding customer reach by 45%
FAQs
Learn how our platform helps automate work with powerful AI and triggers
We offer customers the ability to request any integration they want, and we can typically ship these within 24-48 hours. Simply reach out to our support team and we'll prioritize getting that integration built for you.
Still have questions?
Our team is here to help you
Ready to automate your support?
Join growing SaaS teams using Subport to resolve support requests faster.