Keep the next step visible
Answer the question the knowledge supports, then route any request that needs a person.
- The agent uses the sources and tools you enable.
- A teammate handles work outside the configured automation.
Support members before the next visit.
Answer from your facility information and route membership or class-related requests to your staff.
What you can configure today
WhatsApp and authenticated API chat, with your knowledge, permitted tools and team.
Answer from your knowledge
Add membership information, class descriptions and facility policies.
- Add documents or URLs
- Link the knowledge base to an agent
- Set instructions for the questions it should handle
Track requests and handoffs
Collect a service question or class request and keep follow-up assigned to a teammate.
- Define ticket fields and status
- Assign work to your team
- Keep the conversation available for follow-up
Connect context you control
Configure HTTPS customer-data endpoints or approved MCP tools when your process needs external information. Agent access, customer identity and permissions still apply.
Confirm the workflow scope
Live class capacity, billing and confirmed bookings need configured connections. Staff can review class requests and follow up.
From question to follow-up
A sample conversation, not a customer testimonial or a measured outcome. Your knowledge and configuration determine the actual response.
Match the product to your process.
Discuss your current requirements with our team. Additional channels and native business-system connectors are planned separately, with no release dates promised.