AI that takes action
Go beyond chatbots that suggest text. Subport agents look things up, call your tools, and make decisions — with approval gates on the actions that matter.
AI capabilities
Powerful AI features that understand, reason, and act
Custom Tool Calling
AI that can interact with your databases, APIs, and systems
- — Define custom functions for AI
- — Database query execution
- — API call automation
- — System integration actions
- — Real-time data access
Natural Language Understanding
Advanced NLU for intent recognition and entity extraction
- — Intent classification
- — Entity extraction
- — Context awareness
- — Multi-language support
- — Conversation memory
Sentiment Analysis
Understand customer emotions and respond appropriately
- — Real-time emotion detection
- — Escalation triggers
- — Tone adaptation
- — Customer satisfaction tracking
- — Response personalization
Dynamic Responses
Generate contextual responses based on live data
- — Data-driven personalization
- — Context-aware messaging
- — Real-time content generation
- — Variable interpolation
- — Conditional responses
Smart Routing
Intelligent conversation flow based on AI decisions
- — Confidence scoring
- — Fallback strategies
- — Human handoff triggers
- — Priority routing
- — Escalation paths
Model Choice
Support for multiple LLM providers and models
- — OpenAI GPT models
- — Anthropic Claude
- — Custom model integration
- — Cost optimization
- — Performance tuning
AI Tool Calling in Action
Real examples of AI interacting with your systems
Customer Support Example
AI automatically looks up order status from your database
- 1. AI recognizes order inquiry intent
- 2. Extracts order number (#12345)
- 3. Calls database tool to query order status
- 4. Retrieves shipping information
- 5. Generates personalized response with tracking details
AI: “Your order #12345 shipped yesterday and is currently in transit. Expected delivery: Tomorrow by 6 PM.”
Sales Assistant Example
AI checks inventory and suggests alternatives
- 1. AI identifies product inquiry
- 2. Extracts product details (iPhone 15 Pro, red)
- 3. Calls inventory API to check stock
- 4. Finds alternative colors available
- 5. Suggests alternatives with availability
AI: “The red iPhone 15 Pro is currently out of stock, but I have the blue and black versions available. Would you like me to reserve one?”
AI-Powered vs Traditional Chatbots
See the difference intelligent automation makes
Traditional Chatbots
- Rule-based, predefined responses
- Cannot access live data
- Limited understanding of context
- Frequent “I don't understand” responses
- Manual updates required for new scenarios
Subport AI Automation
- AI-powered understanding and responses
- Real-time data access via tool calling
- Deep contextual understanding
- Handles complex, nuanced queries
- Continuously learns and improves
Ready to Deploy Intelligent AI?
Transform your WhatsApp interactions with AI that actually understands and takes action.