Intelligent support automation
AI for Customer Experience
Subport combines powerful AI with your content to provide seamless self-serve support and supercharge your support team's productivity
Trusted by fast-growing startups
How Subport Works
Our intelligent support platform enhances your customer experience with AI-powered automation in four simple steps.
1.Connect your knowledge
Connect your existing documentation, knowledge base, and data sources to Subport's AI platform.
2.Configure your AI assistant
Customize your AI assistant's behavior, tone, and capabilities to match your brand and support needs.
3.Deploy on your channels
Deploy your AI assistant across all customer-facing channels, including chat, email, and social media.
4.Analyze and improve
Gain insights from customer interactions and continuously improve your automated support strategy.
AI Agents for every support scenario
Subport provides multiple AI agents to handle different aspects of your customer support workflow.
I'm having trouble logging into my account. I've forgotten my password and the reset link isn't being sent to my email. Can you help?
Assistant for self-serve support
Help your users find what they need across all of your content with rich citations and accurate answers.
Copilot for your support team
Generate draft answers, summarize conversations, and automatically turn resolved tickets into FAQs for your knowledge base.
Content gap insights
Get actionable summaries on where there are gaps in your content to continuously improve your knowledge base.
Intelligent automation
Automate thoughtful replies, support forms, ticket routing and labeling to reduce ticket volume and improve resolution time.
Self-serve support at scale
Deliver instant customer support with AI that understands your content and provides accurate answers
Built for Enterprise Security
Subport combines robust security features with seamless scalability to protect your data and support your growth.
SOC 2 Type II Compliance
Enterprise-grade security with no training on your data, PII removal, and comprehensive monitoring tools.
Seamless Integration
Works with Zendesk, Salesforce, Hubspot, Intercom, HelpScout and other platforms for minimal disruption to your workflow.
Integrate with Your Favorite Tools
Subport seamlessly connects with the tools and platforms you already use, making implementation quick and effortless.
Slack
Connect Subport with Slack to provide instant support in your team channels.
Offer automated support through WhatsApp Business messaging.
Zendesk
Seamlessly integrate with your existing Zendesk support workflows.
Shopify
Connect your Shopify store for e-commerce support automation.
Intercom
Enhance your Intercom experience with AI-powered responses.
Salesforce
Integrate with Salesforce to provide context-aware customer support.
Microsoft Teams
Deploy Subport directly in your Microsoft Teams environment.
Zapier
Connect with thousands of apps through Zapier integrations.
Don't see your tools? We're constantly adding new integrations.Contact us for custom integration options.
Subport has significantly improved our support volume with authentic self-serve experiences that match our brand. The chatbot performance is excellent, and our customers continue to provide positive feedback.
Lachlan McPhersonDeveloper Advocate, Xano
Trusted by leading companies
See what our customers are saying about Subport's AI-powered support solutions
Their platform has been instrumental in providing more efficient and effective self-serve support to our customers, and has also been fantastic for internal tooling.1000% recommended!
Chris Coleman
Head of Customer Success, Xano
We were wary at first, but the quality of answers sold us.My favorite feature: at the end of each week, we get an insight report that helps us prioritize product and docs improvements.
Colin Sidoti
CEO, Clerk
Subport made it easy to add high quality AI support to our docs, blogs, and help center -reaching our users wherever they are.
Bear Douglas
Director of DevRel, Pinecone
Their platform has been instrumental in providing more efficient and effective self-serve support to our customers, and has also been fantastic for internal tooling.1000% recommended!
Chris Coleman
Head of Customer Success, Xano
We were wary at first, but the quality of answers sold us.My favorite feature: at the end of each week, we get an insight report that helps us prioritize product and docs improvements.
Colin Sidoti
CEO, Clerk
Subport made it easy to add high quality AI support to our docs, blogs, and help center -reaching our users wherever they are.
Bear Douglas
Director of DevRel, Pinecone
Their platform has been instrumental in providing more efficient and effective self-serve support to our customers, and has also been fantastic for internal tooling.1000% recommended!
Chris Coleman
Head of Customer Success, Xano
We were wary at first, but the quality of answers sold us.My favorite feature: at the end of each week, we get an insight report that helps us prioritize product and docs improvements.
Colin Sidoti
CEO, Clerk
Subport made it easy to add high quality AI support to our docs, blogs, and help center -reaching our users wherever they are.
Bear Douglas
Director of DevRel, Pinecone
Their platform has been instrumental in providing more efficient and effective self-serve support to our customers, and has also been fantastic for internal tooling.1000% recommended!
Chris Coleman
Head of Customer Success, Xano
We were wary at first, but the quality of answers sold us.My favorite feature: at the end of each week, we get an insight report that helps us prioritize product and docs improvements.
Colin Sidoti
CEO, Clerk
Subport made it easy to add high quality AI support to our docs, blogs, and help center -reaching our users wherever they are.
Bear Douglas
Director of DevRel, Pinecone
With Subport, we are able tosignificantly reduce our support volume with authentic self-serve experiences that match our brand.
Zeno Rocha
CEO, Resend
We saw much better out-of-the-box results compared to Algolia and it added a virtual team member that helps our users 24/7.
Ruben Fiszel
CEO, Windmill
We have been really happy with Subport and how it powers our help docs and developer docs.
JR Farr
CEO, Lemon Squeezy
With Subport, we are able tosignificantly reduce our support volume with authentic self-serve experiences that match our brand.
Zeno Rocha
CEO, Resend
We saw much better out-of-the-box results compared to Algolia and it added a virtual team member that helps our users 24/7.
Ruben Fiszel
CEO, Windmill
We have been really happy with Subport and how it powers our help docs and developer docs.
JR Farr
CEO, Lemon Squeezy
With Subport, we are able tosignificantly reduce our support volume with authentic self-serve experiences that match our brand.
Zeno Rocha
CEO, Resend
We saw much better out-of-the-box results compared to Algolia and it added a virtual team member that helps our users 24/7.
Ruben Fiszel
CEO, Windmill
We have been really happy with Subport and how it powers our help docs and developer docs.
JR Farr
CEO, Lemon Squeezy
With Subport, we are able tosignificantly reduce our support volume with authentic self-serve experiences that match our brand.
Zeno Rocha
CEO, Resend
We saw much better out-of-the-box results compared to Algolia and it added a virtual team member that helps our users 24/7.
Ruben Fiszel
CEO, Windmill
We have been really happy with Subport and how it powers our help docs and developer docs.
JR Farr
CEO, Lemon Squeezy
We have it on our Docs site and Discord server, and we're working on further integrations.The Subport team has been great!
Daniel Price
Lead Technical Writer, Neon
We have it on our Docs site and Discord server, and we're working on further integrations.The Subport team has been great!
Daniel Price
Lead Technical Writer, Neon
We have it on our Docs site and Discord server, and we're working on further integrations.The Subport team has been great!
Daniel Price
Lead Technical Writer, Neon
We have it on our Docs site and Discord server, and we're working on further integrations.The Subport team has been great!
Daniel Price
Lead Technical Writer, Neon
Pricing that scales with your support needs
Start with our free tier and upgrade as your support requirements grow.
Free
Perfect for individual developers and small projects
Everything in Pro +
- AI assistant for docs
- Basic integrations
- Up to 500 queries/month
- Community support
GrowthPopular
Ideal for growing teams with increasing support volume
Everything in Pro +
- Everything in Free
- Multiple knowledge sources
- Up to 5,000 queries/month
- Support team copilot
- Content gap reporting
- Priority support
- Custom branding
Enterprise
Best for large teams and enterprise-level organizations
Everything in Pro +
- Everything in Growth
- Unlimited queries
- Advanced security features
- Custom integrations
- Dedicated account manager
- SSO and advanced permissions
Frequently Asked Questions
Answers to common questions about Subport and its features. If you have any other questions, please don't hesitate to contact us.
